Privacy Policy for Tower Academic Limited
Effective Date: February 23 2025
At Tower Academic Limited ("we," "us," or "our"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access our educational website, Tower Academic ("Website"), and related services, including other brands under our company: Tower Kids, Tower Course, Tower Books, and Tower Shop.
By using our Website or services, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Website.
1. Information We Collect
We collect information to provide better educational services and enhance your experience on our Website and other platforms. The types of information we may collect include:
a) Personal Information
· Name
· Email address
· Phone number
· Location (e.g., district or region)
· Payment details (when purchasing content, courses, or products)
b) Non-Personal Information
· Browser type and version
· Device information (e.g., device model, operating system)
· IP address
· Usage data (e.g., pages visited, time spent on the Website or applications)
c) Content You Provide
· Messages or inquiries sent via contact forms
· Feedback, comments, or reviews on educational content, courses, or products
· Data submitted during course registration or participation (e.g., assignments, quizzes)
d) Brand-Specific Data
· Tower Kids: Information related to children's educational materials, such as preferences and age group for personalized content.
· Tower Course: Course enrollment details, progress tracking, and certification records.
· Tower Books: Purchase history and e-book preferences.
· Tower Shop: Order details, delivery address, and product preferences.
2. How We Use Your Information
We use the collected information to:
· Provide and improve our educational content, courses, and services.
· Personalize your experience across our brands, such as recommending age-appropriate materials from Tower Kids or relevant e-books from Tower Books.
· Communicate with you regarding updates, promotions, or support.
· Process transactions securely and efficiently.
· Analyze usage trends to enhance Website and service functionality.
· Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
· Service Providers: Trusted third-party vendors who assist in hosting, payment processing, analytics, and customer support.
· Legal Authorities: When required to comply with Ugandan laws or regulations.
· Business Partners: With your consent, we may share information to provide joint services or promotions.
For example, when you purchase a product from Tower Shop, we may share necessary delivery details with logistics providers to fulfill your order.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
· Remember your preferences across our brands.
· Analyze Website usage and improve user experience.
· Provide personalized content and recommendations based on your interaction with Tower Kids, Tower Course, Tower Books, or Tower Shop.
You can manage your cookie preferences through your browser settings. However, disabling cookies may limit some functionalities of the Website or applications.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These include:
· Encrypted payment processing across all transactions.
· Regular security audits of our systems.
· Restricted access to sensitive information.
While we strive to safeguard your data, no system is 100% secure. We encourage you to take precautions, such as using strong passwords and logging out after using shared devices.
6. Retention of Data
We retain your personal information for as long as necessary to:
· Fulfill the purposes outlined in this Privacy Policy.
· Comply with legal obligations.
· Resolve disputes and enforce agreements.
For example, if you enroll in a Tower Course, your progress and certification records will be retained to provide ongoing access and support.
7. Your Rights
Under Ugandan data protection laws, you have the right to:
· Access the personal information we hold about you.
· Request correction of inaccurate or incomplete information.
· Request deletion of your personal information (subject to legal requirements).
· Withdraw consent for data processing where applicable.
· Lodge a complaint with the National Information Technology Authority Uganda (NITA-U) if you believe your rights are violated.
To exercise your rights, please contact us using the information below.
8. Third-Party Links
Our Website and associated platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any information.
9. Children’s Privacy
Our Tower Kids brand is designed for children under parental or guardian supervision. We collect limited data, such as age group and content preferences, to ensure age-appropriate recommendations. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware of such data, we will take immediate steps to delete it.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or Ugandan legal requirements. Any updates will be posted on this page, and the "Effective Date" will be revised. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Tower Academic Limited
Address: Kampala -Uganda
Email: admin@toweracademic.com
Phone: +256-752759854
Thank you for trusting Tower Academic Limited and our brands with your educational journey. Your privacy is our priority.